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Chaurasia, S S and Verma, S (2020) Strategic determinants of big data analytics in the aec sector: A multi-perspective framework. Construction Economics and Building, 20(04), 63-81.

Datta, A, Ninan, J and Sankaran, S (2020) 4D visualization to bridge the knowing-doing gap in megaprojects: An Australian case study. Construction Economics and Building, 20(04), 25-41.

Fahri, J, Pollack, J and Kolar, D (2020) Identifying success criteria at the post-handover stage for international development projects. Construction Economics and Building, 20(04), 103-119.

Fini, A A F and Forsythe, P (2020) Barriers to reusing and recycling office fit-out: an exploratory analysis of demolition processes and product features. Construction Economics and Building, 20(04), 42-62.

Latiff, A M A, Jaapar, A and Isa, C M M (2020) Project governance practices in urban public housing projects: A case study of public housing in Malaysia. Construction Economics and Building, 20(04), 120-36.

Livesey, P V (2020) Further insights by project managers into the problems in project management. Construction Economics and Building, 20(04), 137-53.

Nguyen, D M, Ding, G and Runeson, G (2020) Energy and economic analysis of environmental upgrading of existing office buildings. Construction Economics and Building, 20(04), 82-102.

Skitmore, M, Xiong, B, Xia, B, Masrom, A and Newton, S (2020) Relationship between contractor satisfaction and project management performance. Construction Economics and Building, 20(04), 1-24.

  • Type: Journal Article
  • Keywords: Contractor satisfaction; Performance; Project management; Structural equation modelling
  • ISBN/ISSN:
  • URL: https://doi.org/10.5130/AJCEB.v20i4.7366
  • Abstract:
    Despite the fast growth of project-based companies and industries, studies of the satisfaction-performance (S-P) nexus of project participants are lacking. This study aims to explore the role of contractor satisfaction in affecting contractor project management performance along with considering external effects from other key participants. Two broad dimensions of satisfaction toward noneconomic factors and economic factors were used to develop hypothesized models. Structural equation modelling techniques were applied with data collected from 117 projects, showing that it is insufficient to simply conclude that contractor satisfaction influences project managerial performance and vice versa, and that satisfaction disaggregation is necessary. Additionally, it was found that noneconomic satisfaction contributes to performance, which in turn contributes to economic satisfaction. The theoretical and practical implications are further discussed.